spanish steps hotel rome

Faq

Why book from this website?

It is preferable to book on this official website because:

  • You will have direct contact with our staff
  • You will have access to exclusive offers
  • You will have access to complimentary Wi-Fi

When is check-in and check-out?

Check-in is from 12.30pm and check-out before 11.30am. 

You can leave your luggage at our front desk if you would like to visit the city and then pick them up before leaving.

What credit cards are accepted?

We accept all major credit cards: Visa, Mastercard, Cartasi, Amex and Diners.

What are the terms for cancellation?

If you cancel, no fee will be charged if you cancel within 24 hours of your scheduled arrival. 

In case of late cancellation or no-show, the policy provides that payment for the first night be made.  

Do you offer internet connection?

Complimentary Wi-Fi is available 24/7 to all guests who book directly on this website or book by calling the hotel.  Other guests can enjoy Wi-Fi connection by paying a fee.

Do you have parking?

Since we are in a limited traffic zone (ZTL), we advise you not to travel by car. 

On request we can recommend a garage next to the hotel at a cost of €35.00-€40.00 per day. 

Valet parking is provided. We will pick up your car when you arrive and return it directly to you at the hotel when you depart.

Do you organize tours and excursions on request?

We live in Rome, and are Romans, for this we know the city inside and out and can give you the best advice for visiting, by yourselves or with a tour guide, the city.